Privacy policy

Privacy Policy

1. Responsible body  
ARCTURUS

Email: info@arcturusclo.com  

2. General information  
The protection of your personal data is important to us. We process your data in accordance with the Swiss Data Protection Act (revDSG) and the General Data Protection Regulation (GDPR) for EU customers.

3. Data collection when visiting the website  
When you visit our website, data is automatically collected by the hosting provider (Shopify Inc., Canada), including:
- IP address  
- Browser type/version  
- Operating system  
- Referrer URL  
- Date/time of the request

This data is used to ensure stable operation.

4. Order processing & payment data  
We store and use your details (name, address, email, payment data) for contract processing. Depending on the payment method, processing is carried out via payment service providers such as PayPal, Stripe (for credit cards), Apple Pay, Google Pay, etc.

5. Transfer to shipping service providers  
Your data (name, address) may be passed on to our production and shipping partners.

6. Tracking and analysis tools (planned)  
We intend to use the following tools:  
- Google Analytics (USA)  
- Meta/Facebook Pixel  
- TikTok Pixel  

These tools use cookies and may transfer data to countries outside Switzerland/the EU. Processing is based on your consent via the cookie banner.

7. Email marketing  
With your express consent, you will receive our newsletter via email (e.g., via Klaviyo or a similar tool). You can unsubscribe at any time.

8. Your rights  
You have the right to information, correction, deletion, restriction of processing, and data portability at any time. If you have any complaints, you can contact the Federal Data Protection and Information Commissioner (FDPIC) or an EU supervisory authority.

9. Contact  
If you have any questions about data protection, please contact us at info@arcturusclo.com.